Check Your Booking Status

Please enter your email and your exact passport number associated with your booking.

No record found. Please check your passport number or email address and try again. If you need help, please email us at

Frequently asked questions

Why my booking is not found on your system?

There are two possibilities:

  • You did not apply on our website:
  • You did not enter your email or passport number that match the information you filled in the form on our website. Please double check!

How can I check my visa status manually?

If you cannot find your visa request on our website, please email us at with your name and passport number. We will check and reply to your email within 1-2 hours.

I did not remember which website that I used to apply for my visa, what can I do?

There are a huge bulk of websites that offer Vietnam visa on arrival service. We advise that you do one of the following:

  • Check your email to see if you receive any email relating to visa to Vietnam. If yes, contact them via the email that you receive.
  • If you already make the payment, we advise that you contact your bank to see which company name was on the charge/statement.
  • Use your web browser history (Firefox, Chrome, Safari.ect) to track back the websites about Vietnam visa that you visited before.

Contact sales if you have additional questions.

Contact support if you already submitted your visa application on our website.

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