1. What is "Visa on arrival"?
2. What is "Visa approval letter" and will I be rejected at Vietnam airport?
3. How long does it take to get the "Visa approval letter"?
4. How can I receive delivery of my "approval letter"?
5. How does the "Visa approval letter" look like?
6. Can I use this approval letter for overland travel?
7. How much does it cost?
8. Which payment methods do you accept?
9. What are the procedures at Vietnam airport?
10. Should I provide you with exact date of arrival?
11. What if my passport expired?
12. Do I need photo and what is its size?
13. What information needed to process my visa?
14. I've submitted the information, how long should I expect for a response?
15. I want to ask something else, how?

ANSWERS

1. What is "Visa on arrival"?

   This seems the quickest and cheapest way to get your visa to Vietnam. You just need to fill in our "Online Application Form", pay the service fee, get your "Visa approval letter" within 2 working days and pick up your visa at your destination airports (Hanoi - Noi Bai Int'l Airport, Ho Chi Minh City - Tan Son Nhat Int'l Airport and Danang - Danang Int'l Airport)

   After we obtain the approval for you, we will forward you a copy by fax or email. Copies of the same document will be forwarded on your behalf to Vietnam immigration checkpoints at International Airports only, so that when you arrive in Viet Nam, the Immigration officers will have those documents on hand and will be able to issue your entry visa expediently.

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2. What is the "visa approval letter"?

   "Visa approval letter" is a letter issued by Vietnam Immigration Department (Vietnam Government) allows you enter and exit Vietnam for a given time period. With the approval letter, you can pick up your visa at one out of three international airports in Vietnam.

Before issuing an approval letter, the Immigration Dept checks and screens your application very strictly, so there is NO CASE that you will be REJECTED at Vietnam airport when you have an approval letter in hand.

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3. How long does it takes to get the "visa approval letter"?

   You will receive the approval letter within 2 business days except Saturday, Sunday and National Holidays. In urgent case, you will receive it within 4-8 working hours.

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4. How can I receive the delivery of my "approval letter"?

   A copy of the approval letter will be scanned with color and delivered to you by email, so please make sure that you have provided us with correct email address.

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5. How does the "Visa approval letter" look like?

   A sample of how the approval letter looks like can be found here

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6. Can I use this approval letter for entering Vietnam by overland?

   No, this type of visa is applicable to air travel only. Three international airports in Vietnam that you can get your stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport.

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7. How much does it cost?

   Stamping fee (pay directly at Vietnam airport) + Our service fee (shall be paid in advance). Our detailed fee schedule can be found here.

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8. Which payment methods do you accept?

   Please click here for payment details.

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9. What are the procedures at Vietnam airport?

   Upon arrival at Vietnam’s airport, expect a simple form to fill in. Please remember to bring at least 2 photos of passport regulation size (2in x 2in, or 5.08 cm x 5.08 cm), 25 USD for stamp fees per person (1 month single) and 15 minutes waiting time.

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10. Should I provide you with exact date of arrival?

    No, not necessary. The arrival date is the earliest you are to arrive, you can therefore arrive later. The departure date is the last day you have, unless you get an extension. So, you just need to provide us the proposed date of arrival.

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11. What if my passport expired?

    To apply for a visa to Vietnam, your passport must be valid for at least 1 month for 1 month single entry. Therefore, please re-new your passport before applying for one.

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12. Do I need photo and what is its size?

    Yes, please remember to bring at least 2 photos of passport regulation size (2in x 2in, or 5.08 cm x 5.08 cm). No strict requirements on the photo size.

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13. What information needed to process my visa?

    1. Your full name (exactly as in your passport)  
    2. Date of birth (DOB)
    3. Nationality
    4. Passport Number
    5. Proposed arrival date

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14. I've submitted the information, how long should I expect for a response?

    Our staff will reply within 2 hours during office hours and within 24 hours outside of office hours. If you do not receive our email, kindly check your spam box, else you have entered your email incorrectly.

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15. I want to ask something else, how?

    For questions such as: who are exempted from visa, getting Vietnam visa in Laos, Cambodia, Thailand..ect, please visit our visa information center and blog or call us : +84-923-487-565 You can also drop an email to sales@myvietnamvisa.com, Our Customer Support will reply within 2 hours during office hours and within 24 hours outside of office hours.